Frequently Asked Questions

Book through the Book Now button at coiffeteria.com, use the Coiffeteria Salon app, or call 616-459-4884. If you’re unsure which service to choose, our front desk team is happy to help!

Our Coiff-L’Amour Signature Haircut is a great choice for first-time guests, a new look, or longer or thicker hair. Our Coiff-Maintenance Haircut is designed for returning guests keeping their current style.

You don’t need to know all the salon terminology. That’s what we’re here for! Our Custom Color services range from root touch-ups to highlights, balayage, and major transformations. Contact us before booking if you need help choosing.

A consultation is required for color corrections and extensions. We also encourage you to reach out before booking a big change so we can plan the right amount of time for your goals.

Bring pictures of what you love and what you don’t. Tell us about your styling routine and how often you’d like to visit the salon, too. That helps us create a look that fits your everyday life.

Our service menu lists price ranges and starting prices. If you have a budget in mind, please share it with us so we can discuss your options before getting started.

We’d love to help you find your fit! Call 616-459-4884 and tell us about your hair, your goals, and your availability.

Yes! We offer customized hair and scalp treatments as add-ons to your hair service. Ask your stylist which option best suits your needs.

Ask us! Your stylist can recommend a simple home routine, show you styling techniques, and help you choose products for your hair. We want you to feel confident recreating your look at home.

We recommend it! Prebooking helps you reserve your preferred stylist and time while keeping your cut and color on track.

Please give us at least 24 hours’ notice when canceling or rescheduling. We offer a second chance after the first late cancellation. A second late cancellation or missed appointment requires a card on file for future bookings. A third results in a charge for 100% of the scheduled service.

See our Salon Policies for full details.

Please call 616-459-4884 as soon as you can. We’ll let you know what’s possible based on your service and the day’s schedule.

Your happiness matters to us! Contact us within seven days of your service so we can arrange a redesign appointment.

Your happiness matters to us! Contact us within seven days of your service so we can arrange a redesign appointment.

If a retail product isn’t meeting your expectations, you may exchange it for another retail product within 14 days of purchase. Makeup, brushes, and styling tools are final sale.

Find us at 610 Lovett Ave SE, Grand Rapids, MI 49506, in East Grand Rapids’ Gaslight Village.

Book and manage appointments, explore our team and services, track loyalty points, access rewards, and refer friends, all from your phone.

Download the Coiffeteria Salon app.

Call 616-459-4884. We’re happy to help you plan your visit and can’t wait to welcome you!